FROM THE SALES PERSON WE AVOID TO THE ONE WE LOVE TO BUY FROM
Improve your sales
Enjoy selling
Improve customer satisfaction
THEY DID IT
PARTICIPATION SATISFACTION
%
Ruben’s ability to turn a newbie into a pro or an experienced salesperson into a better professional is amazing.
“Anthropology, sociology, personal development. A complete and deep program on sales like I had never seen before in France. Ruben’s ability to turn a newbie into a pro or an experienced salesperson into a better professional is amazing.
We tend to think that selling is a difficult and off-putting profession except for loudmouths and tricksters, we realize that this is false, even if we did not believe it at first. Both the concepts and the practice are new, original and easy to understand.
Undoubtedly one of those meetings that mark us with a red iron and make us a better sales professional but also a better person. Many thanks to Ruben.”
Pascual Sabini
Sales Representative, Intersport Group
SALES IS ABOUT UNDERSTANDING HUMAN NATURE
NOBODY WANTS TO TALK TO SOMEONE FAKING INTEREST
- Everybody likes to buy but no one likes being sold to right?
- You got to sell if you want to keep your job so why not be pushy?
3 REASONS WHY BUYERS REJECT SALESPEOPLE
NOBODY WANTS TO BE PUSHED TO BUY
- going from one no to another is discouraging
- they say it takes 9 nos to get a yes, that means 90% of the time you’ll feel BAD
MOST MAKE YOU FEEL LIKE THEY USE YOU
- going to work with stomach pain
- bad results making you doubt this is the right job for you
3 WAYS THIS TRAINING FIXES THE PROBLEM
LEARN BUYERS PSYCHOLOGY TO OFFER THEM WHAT THEY WANT
Most sellers try to sell what they have to sell instead of selling what the buyer wants to buy. Understanding what they really want is the key.
SOLVE THE BUYERS PROBLEMS AND WATCH THEM BUY
- sales is a SERVICE job, we’ll learn powerful techniques to be of the best service
CREATE A VIRTUOUS CIRCLE OF HAPPY CUSTOMERS
- good sellers are rare, buyers know it
- as you satisfy one, watch their friends coming
- attein your objectives without sweating
MAIN IDEA
Master the psychology of buyers
WHAT YOU WILL SEE
The blueprint of trust, good business and good relationship building and many techniques
WHAT YOU WILL NOT SEE
How to force sales onto someone
WHAT'S THE PROGRAM?
TRAINING GOAL - EXPECTED RESULTS
At the end of this training, the participant will know how to:
- Know his/her main personality traits as well as his/her weak and strong points in terms of sales
- Develop his/her leadership and manage stress
- Understand the mechanisms of emotions, pozer and interpersonal conflict to diffuse any potential conflicts with customers
- Understand the barriers to communication and the principle of filters
- Use Non Violent Communication and feedback techniques to communicate better
- Use active listening and intelligent questioning to detect the needs and motivations of your interlocutor
- Have a helpful attitude (empathetic and assertive) for my clients and my company
- Self appropriate the products and services of his company to extract the key selling points
1. Understanding your personality and its perception filters (2 days)
- Passing the DISC, OCEAN and MBTI tests
- Discovery of profiles and common points between various personality tests (Enneagram, DISC, OCEAN, MBTI)
- Exchanges in small groups to get to know each other better and understand each other
2. Developing leadership and managing stress (1 day)
- Understanding what makes a good leader
- Learning how to be a good leader for oneself and others
- Understanding different types of stress and their mechanisms
- Practicing techniques to reduce stress (stress reduction exercises will be practiced throughout the training)
3. Understand the mechanisms of communication (1d)
- Learn about the principles of effective communication
- Identify and overcome obstacles and pitfalls in communication
- Practice techniques to develop effective communication to achieve goals
- Participate in implementation exercises
4. Nonviolent Communication and Feedback Techniques for Improved Understanding (1 day)
- Learn about nonviolent communication and how to use it to achieve positive outcomes and avoid rejection
- Discover feedback techniques to help your interlocutor express themselves effectively and ensure nothing is missed
- Practice situational exercises to apply these communication techniques in real-life scenarios
5. Improve empathy and assertiveness (1d)
- Develop empathy to better understand the needs of others
- Improve assertiveness to better express their own needs in interactions with others
- Practice situational exercises to apply these skills in real-life scenarios
6. The subtle art of questioning (1d)
- The different types of questions and their psychological impact on your interlocutor
- How and when to use a question type to gain valuable sales and relationship insights
- Situational exercises
7. Detect power mechanisms in companies to better adapt to them (1d)
- Mechanisms of power, domination, control, fear of rejection and incompetence
- How to escape perverse or unconscious games of power in business to maintain autonomy and performance
8. Quickly appropriate the products and services of a company (1d)
- Method to quickly know the products and services for sale of a company
- Know how to deduce the benefits for the client and the arguments
- Implementation exercises
9. Advanced Sales Techniques (2d)
- The 7 stages of a purchase
- The 4 stages of a sale
- Pro tips and tricks
- Practice and practice
BONUS
✔️ Individual follow-up with the trainer 3 and 6 months after the training
📝 Written and customizable training material
PRACTICAL INFORMATION
- Participant profile
- Number of participants
- Accessibility
- Cost
- Potential fundings
- Duration
- Program customization
- Next available session
- Best time to participate
- Location
This training is for you if you are a:
- person looking for a job in sales
- salesperson
- business owner
- fundraiser
- lay leader
- person who needs to convince others to reach its goals
12 participants maximum to promote interactivity and group dynamics
If you have a specific disability, please contact us to see how we could organize ourselves so that you follow this training in the best possible conditions.
- Individual rates (in groups called “inter-company”): 997€ excl. VAT per person
- Company rates (known as “intra-company”): 4997€ excl. tax per company
This training can be funded by your OPCO, but be careful because these procedures are:
- time-consuming – several weeks to validate the file
- binding – about ten mandatory documents to be completed on time, otherwise the file will have to be redone
- invoiced 500€ excluding tax
Total duration: 70h
Spread over 11 days or 22 half days
Depending on your needs, your level and the time you have, we can adapt the program or carry out only part of the modules. In which case a test will be required to make sure you have the level to enter advanced stages of this training.
This training takes place throughout the year depending on registrations.
Is there a priority time to follow this training.
No. Do like with macdonald’s, come when you’re hungry.
In person, at your office.
Can be done online, upon request.
PRACTICAL INFORMATION
- Participant profile
- Number of participants
- What if I'm handicaped
- Cost
- Potential fundings
- Duration
- Program customization(s)
- Next session available
- Best time to participate
- Location
This training is for you if you are a:
- person looking for a job in sales
- salesperson
- business owner
- fundraiser
- lay leader
- person who needs to convince others to reach its goals
12 participants maximum to promote interactivity and group dynamics
If you have a specific handicap please contact us to see how we could make arrangments for you to follow this training under the best conditions possible.
- Individual rates (in groups called “inter-company”): 2 000 € excl. VAT per person
- Company rates (known as “intra-company”): 12 000 € excl. tax per company
This training can be funded if your company is based in France through your OPCO, but be careful because the procedures are:
- time-consuming – several weeks to validate the funding
- binding – about ten mandatory documents to be completed on time, otherwise the procedures will have to be redone or the training rescheduled
- invoiced 500€ excluding tax
Total duration: 70h
Spread over 11 days or 22 half days
Depending on your needs, your level and the time you have, we can adapt the program or carry out only part of the modules. In which case a test will be required to make sure you have the level to enter advanced stages of this training.
This training takes place throughout the year depending on registrations.
Is there a priority time to follow this training.
No. Do like with macdonald’s, come when you’re hungry.
In person, at your office.
Can be done online, upon request.
READY FOR THE NEXT STEP?
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Select one of the choices on the form and we will do everything to satisfy your needs.
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